No transferability, no feedback – candidates have feelings too…
We have just completed some research to find out what candidates find most frustrating in the current jobs market.
300 candidates gave their views on a number of scenarios in the current job market, and indicated whether they were satisfied or frustrated. We also asked them to grade their frustration…
The headline results are that the following had the highest percentages of ‘very frustrated’ or ‘quite frustrated’…
The overall lack of relevant job opportunities for me 88%
The transferability of my skills into new sectors is being ignored 82%
The lack of feedback as to why my CV is rejected 74%
The lack of constructive explanation on why I’m not right for the job 73%
The very slow selection process 73%
There isn’t much that we in HR & recruiting can do about number 1 at present, but there is a lot we can do about the rest.
Why aren’t we looking at transferability of skills?? CIPD research recently showed that HR professionals believe that skills are transferable between sectors…so why isn’t it happening??
Why aren’t we telling candidates the reasons why their CVs aren’t right for the roles that they’ve applied for?? Why aren’t we offering simple, constructive advice??
Recently on our LinkedIn group a candidate told of a call she had made to a recruitment company. She had submitted her CV to the recruiter, who had sent her CV on to their client with a note saying that ‘they would let her know the outcome ASAP’. Two weeks later she hadn’t heard, assumed it was a ‘no’ so put a call in to the recruiter to try to gain some closure. She was told that the recruiter was no longer with the business, and that the role had been filled…she was then told…
“To be fair if we spent all day phoning people who were ‘no’, which we’d like to do because it’s the ‘experience’ as much as anything that counts, we simply would go bust”
Whatever business model it is that dictates that communication with the people that enable it, or could enable it, to make profits is not worthwhile, is a repugnant, failed model….
Surely all of us…recruiters (3rd party and in-house), hiring managers and talent professionals have a duty to treat with dignity, respect and compassion the people who show an interest in working for our businesses and clients….